Customer + Technical Service
One-of-a-kind Coatings Support
When it comes to customer and technical support, we offer the best in the coatings industry. The service teams at Tnemec provide our clients with unmatched expertise and dedication through every step of the coating process, from the beginning of your project until the last coat – and beyond. Whether you need help identifying an old coating, tracking your shipment or you’re looking for some application assistance, Tnemec support staff can help you resolve any issue and keep your project on track.
Customer Service
Find out more about your existing order, including billing questions and shipping information.
Phone
+1 816-483-3400
Fax
+1 816-483-3401
Email
customerservice@tnemec.com
Address
130 West 23 Avenue
North Kansas City, Missouri, USA 64116
Technical Service
Get the support you need to get your coating project started right – or to keep it that way.
Phone
+1 866-216-8677
Email
techsvcs@tnemec.com
Address
101 West 26th Avenue
North Kansas City, Missouri, USA 64116
Technical Service Operations
Equipment Rental and Application Assistance
Technical Service Operations (TSO) helps existing customers expand their coating capabilities, allowing contractors to maximize crew efficiency and optimize application quality. TSO can provide applicators with single- or plural-component pumps, field assistance and pump-operation staff for almost any project, or help your team learn the ins-and-outs of coating application and inspection. Licensed courses for professional painter development include:
- Fundamentals of Protective Coatings (C1)
- Concrete Coatings Basics (CCB)
- AMPP/ NACE Coating Inspector Program (CIP)
Pump Rental
- Single leg pump
- Plural Component pumps
Contact the Technical Service Operations team to learn more about our jobsite assistance or educational offerings.
Phone
+1 816-483-3400
Email
techsvcs@tnemec.com
Address
101 West 26th Avenue
North Kansas City, Missouri, USA 64116
Contact Your Rep
Looking for Some Local Coatings Guidance?
Reach out to one of our knowledgable and reliable representatives near you.
Condensation Control
Condensation Problems? No Sweat.
Aerolon gives owners and engineers the ability to control condensation on pipes, valves and water tank interiors.
How to Purchase
Ready to Order Tnemec?
We're ready to help. Click below to learn more about our purchasing process.